携程网(Ctrip)住店用户 _***5 2016-10-03The hotel's room is great. Nice authentic chinese deco, big bed and spacious toilet. No facilities in the hotel and the breakfast was simple. The only site seeing is the old town of Long Men, no wow factor or whatsoever, just an old town, not very well ***aged. However, these 2 days trip was ruined by the local policy of having to present my original copy of passport. Firstly, ctrip website has not mention anything about this policy and my photocopy passport was not sufficient. I have to go to the police station to log a report but the local authority wasnt helpful and was very rude. I have waited more than 2 hours unattended, went back again at night but no officer there to attend to me. Hotel ***ager said they cant allow me to stay if I didnt log the report. The ***ager then ***aged to speak to the officer over the phone. Apparently, I dont think they have experience handle such case and told the hotel ***ager to let me stay 1 night and I have to leave the next day. Sigh...my 6 hours drive and the whole holiday mood was ruined. As a guest visiting, the local counsel and hotel has not done their part well in treating foreign guest. Very upsetting and feel unwelcome!