携程网(Ctrip)住店用户 M***2 2016-05-24I comes from Beijing who Ms. Yang stayed in room 2108 stay period from 21st May to 22nd May, front desk staff Mark speed checked in for me and arrange High floor nice view(but a little bit room 2108 is smoking floor,I was requested Non-smoking floor when I made reservation before remark for this issue)when I approached to executive floor have dinner and have breakfast,All staff greetings and welcomes to me(sorry for that I forgot their name)Front Office Team are excellent and fantasic.Your offer personal and timely service when I need to help. Expecially front desk Mark and Assistant Front Office Manager Leon, Mark is a friendly and patient person. Leon is a outstanding and professional person. Thanks for your support and assistance again. See you next visit If I have going to Dalian.
Your Sincerely:
Sally Yang
Room 2108