携程网(Ctrip)住店用户 M***4 2017-03-09possibility the worst Renaissance experience in shanghai. i would definitely stay at the other hotel. first day shower was broken. so i asked to move to another room which resulted in it broken for a 2nd time. i asked them to check and give me another room and they said they would. was told they cheked. to come back to another room with broken shower i was so sick of it by the end i stopped asking for a change. all of this for a club room as well. really shitty experience