携程网(Ctrip)住店用户 _***1 2016-11-06booked thru ctrip, and stayed here before 2 years ago. this time i went there in May, and the weather was good, i booked the lagoon room type, but realized that the room condition cleanliness was poor... the pool area, balcony was full of garbage, cigarette bugs.... very disappointed, and of course the breakfast there was horrible, not even service, but none of the basic you could even hope for... very poor Sanya style hotel service, will never return to Sanya after 4 times travel holiday...