携程网(Ctrip)住店用户 马***板 2016-10-19It's been a bad day. Arriving Shenzhen by bus, disappointed by a 3 hour long queue for taxi, I had to walk to my hotel in a heavy raining typhoon weather over 30 minutes. Luckily the beautiful girl Freda welcomed me with her charming smile and a room upgrade when I was sweaty at front desk. Yes absolutely delighted and pleased. Thank you Freda, 5 star for you!